Driving Efficiency: Business Information Services for Asia-Focused Mid-Size Investment Bank

CLIENT CHALLENGES

The client is a mid-size bank with a focus on Asia. Acuity has been providing BIS services to their investment banking division since 2010
The client did not have an inhouse BIS team and wanted to put in place a 24x7 offshore BIS team to support bankers globally
The objective was to enable bankers to focus on revenue generating activities instead of information mining, and at the same time rationalize high market data sources (MDS) costs
Acuity had been providing IB analytics support to the bankers since 2007 with wide coverage and excellent feedback. The client was able to leverage Acuity integrated analytics and BIS services to gain significant operational and cost synergies

We identified key generic and product-specific MDS after understanding all business requirements
We helped in the procurement of key MDS subscriptions, while rationalizing the number of licenses to deliver cost savings
A 24x7 centralized and dedicated BIS team with an initial size of 10 members was set up
The team provides business solutions across the coverage universe including basic tasks (corporate document retrieval, news runs, research reports, etc.) and complex tasks (demand/supply trends, advanced deal runs, regulatory analysis, commodity data, etc.)

BIS team led by team leads with IB analytics experience who understand banker requirements and deliver high quality results
Dynamic shift balancing based on workload enables resource utilization in a 24x7 setup
Heavy rationalization of MDS requirements
Created centralized repository of documents, enabling reusability of research, resulting in time and cost savings
Advised bankers on best sources to retrieve required information
Integrated IB analytics and BIS model to enable faster turnaround time for analytics requests that required BIS support

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