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Reduced cost by 40%
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Extracted over 500 market indicators time series data from source providers
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Made one centralised repository accessible through APIs
CLIENT PROFILE AND CHALLENGES
- A top-15 US commercial bank with a well-diversified loan portfolio
- Key challenges were:
- Slower market response time
- Inadequate client-facing time for portfolio managers
- Increasing regulatory pressure
- Difficulty to retain onshore talent
- High cost of function
OUR APPROACH
- Set up a pyramid-based offshore team based on the complexity of work
- Ensured a well-structured training and roll-out plan
- Targeted delivering urgent spreads/quotes within 24 hours, completed all reviews within the regulatory deadline and produced high-quality output
- Provided support in standardising the review templates, new money transactions, reviews for portfolio purchase transactions, UAT for new risk-rating platform and response to regulatory queries
- Achieved an overall improvement in productivity of 10-15% across different support functions
IMPACT DELIVERED
- Conducted a detailed white-boarding session to scope out support levels and complexity
- Achieved a 40% reduction in costs by deploying highly skilled technology and quants subject matter experts
- Integrated third-party APIs to facilitate over 500 market indicators time series data pulled from source providers
- Stored firm-wide scenario definitions in one centralised repository exposed through APIs
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