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100% adherence to credit policies
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40-50% reduction in collateral management costs by improving efficiencies
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Early warning mechanism established to identify exposure collateral
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18-20% more client-facing time
CLIENT CHALLENGES
- Risk events due to miss in generating early warning signals
- Inconsistent methodologies followed by staff leading to inaccurate collateral tracking
- Manual process leading to inefficiency and ineffectiveness
- Talent management and knowledge retention issues, with 50% attrition in a single month
OUR APPROACH
- Conducted a detailed white-boarding session to identify business requirements in order to provide client with an advanced collateral and margin offering
- Analysed and documented current collateral and margin processes across business streams and products
- Coordinated collateral and margin projects with change teams from different functions, e.g. Treasury, Risk Management and Client Management
- Set up a pyramid-based offshore team considering the complexity of work
IMPACT DELIVERED
- Prepared detailed standard operating procedures to ensure compliance with credit policies and client processes
- Standardised approach to collateral tracking, with room for borrower-specific adjustments
- Established an end-to-end collateral management programme covering perfect lien, collateral analysis, covenant validation and limit availability analysis
- Provided project management support to the Global Collateral and Limit Management Teams with management reporting and customised dashboards for exposure management to mitigate risks and issues
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