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USD0.5m cost savings annually
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Over 3,000 hours of work delivered
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>25% more client and pitch review time
CLIENT CHALLENGES
- Client is one of the leading UAE banks ranked high on the league tables
- Key challenges faced by the bankers:
- The client was restructuring its core Investment Banking Advisory business and, as a result, a new sector-agnostic team was set up at the client’s end
- The head of the team envisioned world-class customer service, for which they sought support
- A top-heavy team without any junior support
- Lack of training time for new hires
- Inadequate client-facing time for the bankers
OUR APPROACH
- Set up an offshore team with varied skill sets to support M&A and capital markets deals
- Fully productive from day 1, delivering client-ready deliverables, with hands-on experience in regional offerings
- Quick turnaround to support live deals and client pitches
- Acuity Knowledge Partners provided support in creating standardised templates and guidelines for varied analysis
- The team also prepared a Middle East investor repository for quick reference during deals
IMPACT DELIVERED
- Provided support on live deals, including at the pre- and post-mandate stages, with detailed valuation and financial analysis, industry studies, regulatory reviews, and potential target and buyer identification
- Introduced and set up periodic market updates for ECM and M&A for the bank’s clients (tangible marketing material)
- Quick go-to-market and shortened response time to pitches
- Saved training costs at the client’s end
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