-
USD 7m
In savings
-
18-20%
More client-facing time
-
35-40%
Productivity gains
-
EUR 50bn
Support on EUR 50bn worth of deals
CLIENT PROFILE AND CHALLENGES
- Among the top 10 investment banks in Europe
- Key challenges:
- High resource costs and constrained budgets
- Challenging market conditions
- Tight deadlines
- Lack of quick access to the talent pool
OUR APPROACH
- Established an offshore ECM team, fully integrated with the client team, offering support to the Corporate Broking, Equity Linked, and Origination and Execution teams
- Reviewed and re-engineered critical processes to ensure consistent delivery at all times
- Created a seamless process and workflow mechanism through continuous improvements via an active communication channel
- Maintained focus on initiatives (technological and other) to drive efficiency gains in an effort to deliver higher volumes with the same resources
- Encouraged teams to follow best practices, e.g., robust quality checks at each level and adherence to strict confidentiality agreements and compliance procedures to ensure high data security
IMPACT DELIVERED
- Automated tasks to deliver more output; this enabled the Acuity team to handle more complex analytics with senior bankers (director level and above)
- Leveraged time-zone difference effectively, offering maximum coverage during UK trading hours, starting support from as early as 05:00 UK
- Took ownership of transactional and recurring types of work, enabling the bankers to focus on more critical tasks
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