Global benchmarks and investment management firm

  • 100%

    automated solution for data sourcing, processing and addressing manual errors and anomalies

  • c.40%

    cost reduction in TOM by establishing an offshore dedicated team of experts

  • 45

    FTEs (technology and index experts)


CLIENT CHALLENGES

  • The client, with a multi-year investment plan to relaunch its benchmark business, aspired to become a leading benchmark index provider. After an extensive evaluation of potential partners, Acuity was chosen as a strategic partner to render index support services on both index technology and index operations and research. A team of 45 technology and index resources currently provide index support to the client.

OUR APPROACH

  • Index technology
  • Acuity deployed a dedicated team of tech architects, UI developers, .NET developers and Azure specialists as part of a high-frequency index platform development and maintenance programme
  • The platform has capabilities to source data from multiple sources, cleanse the data, store data as a golden copy to be fed into a rule-based index calculator and deliver performance and risk analytics with multi-channel distribution
  • Advanced and complex UI development with industry-leading throughput was a key design principle
  • We provide end-to-end building and maintenance of the platform, and index operations and research
  • Index operations and research
  • Index operations team providing 24x5 coverage supports the client with the entire index process cycle
  • Support before and after index launch and publications
  • Data structuring, cleansing and standardising
  • Feed setup and file formatting for index data integration and mapping
  • Implementing corporate action, pricing checks, etc. and monitoring impact on index attributes and index calculations
  • Research on security-level data – free float, shares O/S, nationality, industry classifications, country assignments, revenue breakdown
  • Compiling end-to-end documentation and SOPs on all structural and operational parameters
  • UAT testing, identifying bugs and raising JIRA requests, liaising with tech team to resolve issues

IMPACT DELIVERED

  • 100% elimination of vulnerabilities by developing a robust, secured and user-friendly application
  • 90% of client’s time freed up to concentrate on new index launches and development
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What we have done

Corporate action adjustment support
What we are proud of

USD1.5m

annual cost savings

50+

new indices

Daily index management support to an ETF provider
What we are proud of

50%

cost saving

70%

operational bandwidth saving