Industry and competition research for a top-tier consulting firm

  • 40%

    costsavings through offshore support

  • 10-12%

    more client-facing time


CLIENT REQUIREMENTS

  • High-quality industry research on a broad range of fintech topics, to be able to provide advisory solutions to the end client (a Fortune200 payments behemoth)
  • Key requirements:
    • Payments player profiles: offerings, geographic footprint, financial performance, stock charts, M&A and investments
    • Partner research: payment modes and partners of major e-commerce platforms globally, GMV sold, market shares
    • Events research: blockbuster e-commerce sales events (e.g., Singles’ Day, Cyber Monday) – GMV sold, market shares, promotions, historical growth
    • Weekly economic updates: e.g., GDP, employment, consumer spending, savings rate

OUR APPROACH

  • Pyramid-based offshore team setup based on the complexity of work
  • Well-structured training and rollout plan
  • Actionable insights delivered via detailed desk research on open and proprietary sources followed by analysis
  • Close collaboration with the consultants on every project to understand the endclient’s needs, discussion of approach, refinement of output and final delivery

IMPACT DELIVERED

  • Integral part of the client’s research and advisory team
  • Better understanding of client’s competitors – products/solutions, partners, strategic moves; mapping white spaces and potential opportunities
  • Efficiency improvement channelled to deliver higher volumes, adhoc projects and high complexity of work
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