-
40%+
annualised operational cost savings
-
5x
increase in client interactions
CLIENT CHALLENGES
- One of the largest Europe-headquartered credit and private debt managers, with global expertise in senior secured loans, high-yield bonds, private credit, structured credit, special situations and multi-strategy credit
- Client was looking for help with liquidity management, cash projections, preparation of cash ladders, co-ordination with MO to clear aged cash breaks using in-house and third-party applications
- Client was looking for help with cash reconciliation, asset rollovers, income and capital distribution and invoice processing on the WSO system
- Client was looking for help with fund control activities such as invoice verification and cross-checking daily, weekly, semi-monthly/monthly NAVs from different sources for various loan funds and comparison with FA reports
- Client was looking for help with monthly and quarterly European and US payment reports and the provision of investment risk support for the compliance teams
OUR APPROACH
- Validating errors in overnight imports of data from broker to client system, providing a heads-up to team about the type of error and resolving the issue with the IT team
- Started performing daily top-day activity in parallel with the Liquidity Management team for EU and US portfolios by positing daily FX and MTM adjustments
- Conducting bi-directional cash reconciliation between the broker system and the WSO system to ensure all transactions are recorded on the WSO system and cash breaks are tracked
- Preparing daily, weekly, semi-monthly and monthly cash reconciliation files for direct lending funds
- Processing invoices for categories such as tax, fees, expenses and charges
- Logging the invoices with signatures and sending them for liquidity checks; after confirmation from the Liquidity Team, sending them to FA for payment
- Preparing monthly and quarterly payment reports for US and European CLOs
- Collateral principal amount tie-out, data point reconciliation (ratings, defaults, haircuts) and validation
IMPACT DELIVERED
- Real-time support to the client
- Within a shorter period of time, we provided historical data and other data required
- Cost efficiency
- On hand to help with ad hoc tasks so client could meet deadlines
- Expected to launch a new fund/s
- A number of reports can be generated on a real-time basis for audit purposes
- 40%+ cost savings effected by adding bandwidth
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