Streamlining trade operations for US based multinational conglomerate

  • 100%

    Improvement in trade documents management

  • 90%

    Reduction of discrepant documents on 1st presentation under export LCs

  • 70%

    Improvement in the payment TAT


CLIENT CHALLENGES

  • Inefficiencies in preparation and verification of trade documents
  • Lack of visibility and control over trade transactions dealing with multiple banks due to increasing trade volumes
  • Complexities in understanding and adhering to international trade rules and compliance regulations.
  • Limited knowledge about the various trade finance products and their impact on the underlying trade transaction

OUR APPROACH

  • Reviewed and analyzed the existing trade finance setup in its entirety and product wise handling capabilities to understand the gaps and risks in the process
  • Deployed a pyramid-based offshore team of SMEs, based on the complexity of work, to design end-to-end process mas effectively
  • Created standard operating procedures for various tasks and processes inline with internal policies and regulatory requirements
  • Team has been assigned with clear delegation of authority to handle various tasks for clear visibility and control over each transaction.
  • Initiated support for documents preparation and then scaled up to effectively examining trade documents.

IMPACT DELIVERED

  • 100% improvement in effectively managing trade documents for various trade products
  • 95% reduction in discrepant documents on 1st presentation for export LCs
  • 85% improvement in payment turnaround time by eliminating documentation related issues
  • 100% compliance with international trade regulations and rules due to effective quality controls and measures in place
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What we have done

Letters of Credit document checking support for a top Dutch bank
What we are proud of

40%

reduction in cost

100%

improvement in turnaround time for SLAs