Overview
Our team of experienced primary researchers and survey designers, who have deep understanding of the CATI methodology (Computer-Assisted Telephone Interviewing), create surveys that deliver valuable insights. Our expertise, extensive reach and network enable us to connect with diverse and global audiences and gather quality data across demographics, regions, culture, domains and industries.
We leverage the CATI methodology to reach out to niche and hard-to-reach audiences to deliver superior bespoke research services. In this methodology, the interviewer can clarify questions to improve the response rate and accuracy in data collection.
We have embedded rigorous security measures and we prioritise the protection of sensitive data, ensuring all surveys comply with data privacy regulations. Custom recruitment and our robust CATI quality processes ensure high-quality, consistent and reliable data.
Who we serve
Support We Offer
Multilingual survey expertise
Types of surveys
- Customer survey
- Employee survey
- Public opinion
- Product-market fit survey
- High-net-worth-individual (HNWI) survey
- New-technology-adoption survey
- Risk and governance survey
- Diversity, Equity, and Inclusion (DEI) survey
- Brand survey
- Compliance survey
- Responsible investment survey
- Industry survey
Global data collection
- Sector-agnostic custom data collection
- Access to large databases through exclusive panel partners
- Unparalleled access to B2B and B2C respondents
- Wide geographic access to specific audience types to meet project requirements
Customised recruitment and access to niche audiences
- CXOs and HNWIs
- Healthcare professionals
- Subject-matter experts
- Opinion leaders
- Industry veterans
- Asset managers, hedge fund managers, bankers, investment managers
Quick turnaround time for surveys completion
- Concise and engaging CATI surveys, designed by our experienced professionals
- Survey structure that captures essential data as per project requirements
- Strategies to maximise participant response rates
- Low drop-off rates and quick data-collection process
Assistance in creating customised questionnaires
- Expertise in designing questionnaires and surveys for effective data collection
- Adaptive questioning for streamlined responses
- Overall enhanced respondent and interviewing experience
How we are different
ESOMAR corporate member adhering to its market research code
ISO 20252, 9001, 27001 certified, ensuring highest levels of data security and compliance
Enhanced survey experience using Flash, Silverlight embedding and Image/Audio/Video file upload features
Custom design themes with user-friendly interface and fluid navigation across platforms
Auto advance (SA based) + time between screens
Provide recommendation on skip patterns, logic checks, color coding and more
Built-in library of codes, snippets for quicker Turnaround & lower costs
Rapid results or topline reports including PowerPoint, Word and Excel exports