Global Markets Operations

Our Approach

Global markets teams of a number of banks partner with Acuity Knowledge Partners (Acuity) to enhance operational efficiency, reduce costs and mitigate risks. We offer a comprehensive suite of tech-powered services customised to meet the complex needs of global markets operations, including operations, asset inventory and reconciliation, corporate actions management and securities lending and borrowing operations.

Our expertise extends to trade operations, covering both pre-trade and post-trade processes such as trade capture, confirmation, affirmation, settlement and reconciliation. We also assist our clients with collateral management, counterparty credit reviews, product control functions, and broader financial services outsourcing. To enhance efficiency and accuracy, we provide customised technology support, including process automation tailored to our clients' needs, platform implementation and upgrades, streaming data feeds and data analytics and reporting for strategic decisions.

Our team of experienced professionals help our clients navigate the intricacies of fast-changing markets to ensure smooth execution and compliance. This enables them to focus on more-revenue-generating activities such as strategic decision-making and maintaining client relationships, while we handle operational complexities.

Who we serve

Corporate and Investment Banks
Broker & dealers
Private Wealth Management firms
Independent/ Boutique Research & Advisory firms
Independent Custodians, Depository Trusts, and Clearing Corporations

Support We Offer

Trade operations

Pre- and post-trade operations
Client onboarding and trade enablement
Trade capturing and enrichment
Trade matching and confirmation
Trade settlement and reconciliation
Break resolution
Support with commission-sharing agreements
Legal-entity mapping
Trade monitoring and surveillance

Prime brokerage and custodian operations

Asset inventory and reconciliation
Securities lending and borrowing operations
Break resolution
Collateral management
Corporate actions
Clearing and settlement services
Liquidity management
Fund admin support, including valuation

Loan trade operations

Order creation and confirmation
Doc prep – assignment agreement, funding memo, etc.
Booking, validation and enrichment
Collateral management
Credit reviews
Cash breaks and reconciliation

Treasury and cash management

Investment management
Client servicing on managing accounts
Cash and collateral management
Liquidity management
Treasury product implementation
Risk management
SWIFT payments

Product control and reporting

P&L attribution and analysis
Risk sensitivities
Ledger adjustments
Expense management
Adjustments for failed trades/unsettled trades/significant deals
Balance-sheet substantiation
Regulatory submissions such as RWA submissions and tier-1 and tier-2 capital reporting

We offer a wide range of data and technology services for global markets operations

Data and platform integration

Automated data extraction, transformation and standardisation
Centralised data models for seamless flow across front-, middle- and back-office functions
Platform implementation or migration to new platforms
APIs and data integration with off-the-shelf products

Robotic process automation

Robotic process automation for trade capture and settlement
Intelligent automation for reconciliation between internal systems and data records
Custom application development for trade operations
Monitoring liquidity positions for optimal cash utilisation

Data analytics and reporting

Auditable trade reporting for clients, regulatory reporting
Real-time dashboards to monitor daily cash positions
Bespoke UI/UX development for trade monitoring and surveillance to detect market abuse
Customisable self-service tools to auto-generate EoD reports

AI and advanced ML

ML-powered insights by leveraging historical data to reduce breaks
Custom-built GenAI- and LLM-powered applications to enhance throughput and reduce manual intervention
Developing agents to capture, validate and enrich trades

What we have delivered to global markets functions

40+

clients

23+

years of deep domain knowledge

Up to 50%

cost saving

Client Testimonials

“

“You have done an excellent job in helping out with this one that helped me and the desk take a view on it”

Global full-service investment bank

“

“The Acuity team all produce accurate and organized reports. They carry a substantial workload and are all adept at keeping up with expense processing and making sure expenses are turned in so that our bankers do not accrue any late fees”

A US-based mid-size investment bank

“

“I wanted to tell you that the Acuity team has done a tremendous job this earnings season, helping me and the desk to stay on top of all the earnings. It’s been a huge help to how we do things and make sure we don’t get hurt on positions”

A US-headquartered global investment bank

How we are different

Market leader

We are a trusted partner to top global banks, helping them across front-, middle- and back-office functions. We understand our clients’ operations and have a proven ability to meet and exceed requirements. We support 10 of the top 15 global banks on diverse functions. We have eight delivery centres in Asia, Europe and the Americas to provide a seamless follow-the-sun model.

High-quality support

Our brand, track record and client base ensure we have access to the best talent pools. Our internal network of domain experts, training programmes and technology tools helps us deliver top-class support services.

Deep domain knowledge and experience

Acuity knowledge partners is the strategic partner to global banks for all businesses and support areas. We provide an overarching breadth of coverage across functions and products such as equities, fixed income, rates, FX, commodities, swaps, derivatives, CLOs and alternatives. We work with 250+ global and regional banks and have over two decades of domain experience, helping us deliver unparalleled value to banks’ global markets functions.

Flexible engagement model

Our flexible staffing model supports project requirements, enabling us to scale up or down, based on demand dynamics and seasonal factors. We also offer dedicated, pool-based and fee-based engagement models for global markets operations.

Proven transformation experience

Our strong commitment to transition management has won the confidence of global corporate and investment banks, leading them to outsource to us critical middle- and back-office operations. The overarching objective of our transition practice is to take over a line of service by building a strong foundation able to meet quality and output expectations, while equally emphasising the implementation of governance and risk-mitigation measures to manage the impact of possible negative events.

Domain-led technology capabilities

We support the digital transformational needs of the financial services sector by being a trusted partner that can combine technology and domain expertise to deliver real business outcomes such as enhanced customer experience, better risk management and faster decision-making.

With our financial services technology consulting, we collaborate with tech decision-makers to transform business models, enabling them to reduce tech debt, execute highly bespoke automations, generate unique insights and deliver enterprise-level applications.