Overview
In a rapidly evolving financial landscape, our (Acuity Knowledge Partners’) industry expertise of over two decades combined with advanced analytical techniques and a client-centric approach help our banking clients navigate market complexities with ease. Our research methodologies, comprising advanced analytical techniques, multi-modal data collection and bespoke consulting, help us capture a holistic view of the market and meet the unique needs of our banking clients including market-entry strategies, enhanced customer experience, product or service optimisation, anticipation of market shifts, improved operational efficiencies and sustained regulatory compliance.
Who we serve
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Corporate and Investment Banks
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Private Wealth Management Services
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Commercial and Regional Banks
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Retail banks
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Digital banks and fintech firms
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Islamic banks
We offer the following support services
- Net promoter score survey
- Customer satisfaction survey
- Customer effort score survey
- Relationship survey
- Onboarding experience survey
- Digital banking experience survey
- Employee engagement survey
- Employee satisfaction survey
- Internal communication survey
- Diversity and inclusion survey
- Compliance and ethics survey
- Work environment survey
- Change management survey
- Central-bank-policy-effectiveness survey
- Monetary policy impact survey
- Financial market sentiment survey
- Liquidity assessment survey
- Capital adequacy survey
- Exchange rate forecast survey
- Credit condition survey
- Competitor analysis survey
- Price sensitivity survey
- Market entry feasibility survey
- Regulatory compliance assessment survey
- Risk assessment survey
- Technology adoption survey
- Operational efficiency survey
- Cross-border remittance survey
- SWIFT transaction survey
- International settlement survey
- Remittance cost and speed survey
- Remittance channel preference survey
- Compliance and anti-money-laundering survey
- Payment systems integration survey
- Instant payment adoption survey
- Compliance benchmarking survey
- Cost to income ratio benchmarking survey
- Returns on assets benchmarking survey
- Customer acquisition cost benchmarking survey
- Market share benchmarking survey
- Digital banking benchmarking survey
- Financial inclusion benchmarking survey
We offer the following support services
- Net promoter score survey
- Customer satisfaction survey
- Customer effort score survey
- Relationship survey
- Onboarding experience survey
- Digital banking experience survey
- Employee engagement survey
- Employee satisfaction survey
- Internal communication survey
- Diversity and inclusion survey
- Compliance and ethics survey
- Work environment survey
- Change management survey
- Central-bank-policy-effectiveness survey
- Monetary policy impact survey
- Financial market sentiment survey
- Liquidity assessment survey
- Capital adequacy survey
- Exchange rate forecast survey
- Credit condition survey
- Competitor analysis survey
- Price sensitivity survey
- Market entry feasibility survey
- Regulatory compliance assessment survey
- Risk assessment survey
- Technology adoption survey
- Operational efficiency survey
- Cross-border remittance survey
- SWIFT transaction survey
- International settlement survey
- Remittance cost and speed survey
- Remittance channel preference survey
- Compliance and anti-money-laundering survey
- Payment systems integration survey
- Instant payment adoption survey
- Compliance benchmarking survey
- Cost to income ratio benchmarking survey
- Returns on assets benchmarking survey
- Customer acquisition cost benchmarking survey
- Market share benchmarking survey
- Digital banking benchmarking survey
- Financial inclusion benchmarking survey
How we are different
![Finance-centric expertise](https://www.acuitykp.com/wp-content/uploads/2024/06/Primary-Research-for-Banking_How_We_are_Different-1.jpg)
Finance-centric expertise
With over 20 years of experience in a financial research firm, our deep understanding allows us to deliver insights that are truly tailored to our client’s needs.
![Access to “hard-to-reach” audience](https://www.acuitykp.com/wp-content/uploads/2024/06/Primary-Research-for-Banking_How_We_are_Different-2.jpg)
Access to “hard-to-reach” audience
Acuity boasts extensive networks with the financial sector, giving us unparalleled access to industry insiders and key stakeholders, ensuring that our research is always comprehensive and up to date.
![Tech-driven innovative services](https://www.acuitykp.com/wp-content/uploads/2024/06/Primary-Research-for-Banking_How_We_are_Different-3.jpg)
Tech-driven innovative services
Our unparalleled commitment to leveraging the latest advancements and cutting-edge technologies ensures that our clients stay ahead of the curve in the dynamic financial landscape.
![Industry-leading compliance framework](https://www.acuitykp.com/wp-content/uploads/2024/06/Primary-Research-for-Banking_How_We_are_Different-4.jpg)
Industry-leading compliance framework
Holding industry-leading certifications and a sophisticated compliance framework. A corporate member of ESOMAR, adhering to its Market Research Code. ISO 20252-, 9001- and 27001-certified, ensuring the highest levels of data security and compliance.
![Strategic partnerships](https://www.acuitykp.com/wp-content/uploads/2024/06/Primary-Research-for-Banking_How_We_are_Different-5.jpg)
Strategic partnerships
We value our clients as long-term partners. Thus, beyond delivering research, we offer ongoing support and strategic consultation to support them in navigating market changes and gaining a competitive advantage.