P17

Solutions for Market Research Firms

Support We Offer

How we are different

Over a decade of impeccable global track record

Trusted partner of some of the largest market research firms

Expertise in industry leading tools

Uninterrupted, flexible and customized support models

Quick scalability and integration

Productivity and efficiency gains

Consultative approach

Industry leading certifications and sophisticated compliance framework

ESOMAR corporate member and adheres to its Market Research code

ISO 20252, 9001, 27001 certified, ensuring highest levels of data security and compliance

What we have done

Support for Consulting and Corporate Firms
eNPS for a Global Hospitality Firm
What we are proud of

51%

increased customer satisfaction

49%

increased retention

Support for Consulting and Corporate Firms
Data Processing Support for a Telecom Firm’s Global Expansion
What we are proud of

14.1%

increase in revenue

26.2%

increase in mobile customers

Support for Consulting and Corporate Firms
TURF Analysis for a US FMCG Firm
What we are proud of

Successfully retained the best product attributes

Boosted client sales through new product combinations

Support for Consulting and Corporate Firms
Conjoint Analysis for a Dutch Brewing Company
What we are proud of

Improved customer perception

Increase in sales for client

Support for Consulting and Corporate Firms
Understanding Perception Regarding a Particular Drug
What we are proud of

Improved CSAT ratings

Improvised packaging

Support for Consulting and Corporate Firms
Improving performance of customer service function
What we are proud of

10-15%

Improvement in operational efficiency

Shift focus on more critical function areas

Support for Consulting and Corporate Firms
Market Assessment – Online Banking Services
What we are proud of

Assess the adoption rate of online banking services

Improved CSAT ratings; Remarkable interest generation

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