Uncovering Consulting Business Trends 2023

Playbook

Uncertainty surrounding the effects of the pandemic will likely remain for the foreseeable future, but this should not prevent organisations from orchestrating change at a pace and scale that would drive results and accelerate business recovery. To grow and emerge as exemplary change leaders of innovation, businesses must partner with consultants and transformation specialists to leverage the “much-needed consulting capabilities of the future” across the diverse components of the ecosystem – from sustainability, financial systems, workforce or talent to mobility structures, and health and wellness.

This trend book explores the core disruptive factors increasing in importance in the post-pandemic era and consulting firms’ role in helping businesses traverse the route to recovery and revival.

Key Takeaways

• More and more organisations across sectors are striving to incorporate decarbonisation strategies and
restructure their business models due to the increased focus on ESG initiatives

• Continuous innovation to enhance digital experiences is rewriting the rules of banking. New fintech
competition, changing business models, increasing regulatory and compliance challenges, and
disruptive technology are all driving a dramatic shift in the banking sector

• Increasing competition for top talent and the accompanying shift in employee expectations have
fuelled a wave of new approaches to talent management. New talent management strategies, based
on an integrated "employee-centric" talent management framework, are gaining popularity as
businesses prepare for a post-pandemic recovery

• Mobility and connectivity are undergoing a major transformation, exacerbated by the pandemic. The
future of mobility will be characterised by factors such as ease, comfort, safety and speed, spurred by
three primary technology-driven disruptive trends: autonomous and connected cars, electro-mobility
and user-centricity

• Pandemic-driven changes in consumer behaviour are reshaping the healthcare sector. Health and
wellness stakeholders must continue to look for consumer signals and new patterns as the
pandemic wanes

• Consulting and advisory businesses are well positioned to address challenges related to post-pandemic
recovery with their thought leadership, innovative tools and solutions, skilled talent pools and
a dynamic ecosystem of industry associations and knowledge platforms

Authors

Sunny Mehta

Associate Director, Consulting

Sunny started his career with Acuity Knowledge Partners (Acuity) in 2007. During his tenure with Acuity, he has supported and managed several research engagements for consulting, private equity and investment banking clients in different geographies.

Sunny has been part of Acuity’s Consulting practice for the past 9 years; he currently manages a large research engagement for a big-four management consulting client. He has expertise in a wide array of strategic and business research areas including competitive benchmarking, market opportunity assessment, M&A analysis and strategic evaluation of investment opportunities. He holds an MBA in Finance from the New Delhi Institute of Management, India and a bachelor’s degree in Commerce from the University of Delhi, India.

Chetan Anand

Associate Director, Consulting

Chetan has 12 years of experience in areas such as strategy consulting, private equity and investment banking. His expertise spans a number of research themes including financial and operational analysis, strategic research, valuation analysis, ESG research, macroeconomic analysis, industry research, market research and due diligence studies.

At Acuity Knowledge Partners, Chetan has been a core member of the Consulting practice for the past 8 years, currently managing a research process for a big-four management consulting client. He holds a bachelor’s degree from Indian Institute of Technology Roorkee, India.

Pushkal Gupta

Delivery Manager, Consulting

Pushkal is a delivery manager with Acuity Knowledge Partners’ (Acuity’s) Consulting practice. He is experienced in working with consulting and private equity firms and investment banks, providing qualitative and quantitative research support such as with financial and operational benchmarking, industry snapshots, M&A analysis, market landscaping and company fact packs.

Prior to Acuity, Pushkal worked at a KPO, where his responsibilities mainly included supporting investment banks and managing clients and other research engagements. He holds a master’s degree in Business Administration from Symbiosis Institute of Telecom Management, Pune, India.

Saurabh Gupta

Delivery Manager, Consulting

Saurabh has been with Acuity Knowledge Partners’ Consulting practice for the past 6 years. He has over 12 years of total work experience in working with consulting and private equity firms and investment banks. He is experienced in managing financial and business research projects on sectors such as retail, consumer goods, energy, infrastructure and real estate.

Saurabh holds an MBA in Finance from the Institute of Marketing Management, New Delhi, India and a bachelor’s degree in Computer Application from Jagannath International Management School, New Delhi, India.

Amar Kanti

Delivery Lead, Consulting

Amar has been associated with Acuity Knowledge Partners (Acuity) for the past 7 years. He has over 10 years of total work experience in market research, and business and strategy research for consulting clients in sectors such as education, retail and consumer goods.

Prior to joining Acuity, he worked with a leading market research firm on research assignments on different sectors. He holds a Postgraduate Diploma in Management from the Apeejay School of Management, New Delhi, India and a bachelor’s degree in Physics from SKM University, Jharkhand, India.

Gautam Rawat

Associate, Consulting

Gautam has been associated with Acuity Knowledge Partners for the past 3 years. In his current role, he supports a leading consulting firm with research on companies in the energy, metals and mining, and ESG sectors. His work includes company profiling, process identification, competitive intelligence, key trends and drivers, materials evolution and benchmarking, and end-use analysis.

He holds an MBA in Oil and Gas from the University of Petroleum and Energy Studies, Dehradun, India and a B.Tech degree in Mechanical Engineering from DIT University, Greater Noida, India.

The Consulting Bioscope- Uncovering Business Trends 2023